Privacy Policy
Effective date: September 20, 2026
All companions on Alurious are artificial intelligence. They are not real people.
What We Collect
We collect the minimum necessary to operate the service:
- Phone number (calls) — when you call, your number is immediately converted to an anonymous code and the original is not stored by us.
- Phone number (waitlist and text messaging) — if you submit your number on alurious.com, we store it so we can contact you, including by text message if you opt in. We keep your number until you ask us to delete it, and you can ask at any time.
- Payment information — processed entirely by CCBill. We never receive or store your card number, billing address, or payment credentials.
- Call metadata — duration and timestamps, used to personalize your experience.
- Usage patterns — which companions you interact with and when, used to improve the service.
What We Do Not Collect
- Your name
- Your real phone number when you call us (it is converted to an anonymous code before storage). Numbers you submit through the website waitlist are stored as described above.
- Call recordings (deleted within 24 hours of your call ending, to the extent within our control — note that third-party telephony providers may maintain their own separate retention policies)
- Any government-issued identification
How Your Phone Number Is Protected
When you call, your phone number is converted into an anonymous code using the same cryptographic standard behind online banking and financial security. This code cannot be used to identify you. It exists only so your companion can remember your preferences across calls. The original number is not stored for calls. Numbers you submit on our website are handled as described in “What We Collect” and “Text Messaging”.
Text Messaging
If you opt in, Alurious (Verdant Group LLC) sends recurring text (SMS) and picture (MMS) messages to the number you provide. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent is not a condition of purchase. Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. We use service providers, including Twilio for message delivery, only to deliver messages on our behalf.
How We Use Your Data
- To personalize your experience with your companion
- To process billing through CCBill
- To improve the service over time
We do not sell your data to third parties. We do not share it with advertisers. We do not use it for any purpose other than operating this service.
Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.
How Long We Retain It
- Anonymous phone code — retained as long as your account is active. Deleted upon account cancellation.
- Call metadata — deleted within 24 hours.
- Payment records — retained as required by law and CCBill's policies.
Your Rights
You may request deletion of your account and all associated data at any time by emailing [email protected]. We will process deletion requests within 30 days.
California Residents — CCPA
If you are a California resident, you have the right to:
- Know what personal information we have collected about you
- Request deletion of your personal information
- Opt out of the sale of your personal information — note that we do not sell personal information
- Non-discrimination for exercising your CCPA rights
To exercise any of these rights, email [email protected].
Third-Party Services
We use the following third-party providers to operate this service:
- CCBill — payment processing. Subject to CCBill's own privacy policy.
- Vapi — telephony infrastructure. Subject to Vapi's own data retention policies. Our statements about not storing your number apply to our own systems, not to Vapi's.
We are not responsible for the privacy practices of these providers. We recommend reviewing their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service after changes are posted constitutes your acceptance of the updated policy. The effective date at the top of this page will reflect the most recent revision.
Contact
Questions about this policy? Email [email protected].